A chatbot for business that does real work.
Not a menu of buttons: an assistant that answers from your own data and passes requests into the systems you already run.
What a business chatbot is for
A chatbot takes the routine part of communication: the questions that repeat, the requests that follow the same steps, the status checks nobody wants to answer by phone. People deal with the rest. It pays off when the same question reaches your team many times a day, or when a customer or an employee needs an answer outside working hours.
Where a chatbot helps
Customer questions
Answers from your documents and knowledge base, with a handover to a person when the bot is not sure.
Requests and orders
The bot collects the details and creates the request or order in your system.
Field and service teams
Work orders, statuses, photos and reports inside the messenger the team already uses.
Internal help
Employees ask about rules, documents and processes instead of searching or interrupting a colleague.
Channels
The bot lives where your people already are: a messenger, the website chat or a web page. We do not ask users to install a separate application. The channel is chosen with you; the logic behind it stays the same.
What a chatbot needs behind it
A bot that only talks is a toy. A useful one is connected:
- Your data. Answers come from your documents and records, with a source for each answer.
- Your CRM and orders. A request from the chat becomes a card in the system and the customer history is visible to the bot.
- A person in the loop. Anything the bot cannot settle goes to your team with the conversation attached.
- Control of the data. Where the data cannot leave the company, the models can run inside your own perimeter.
See how it works in practice: a self-hosted assistant layer with cited answers and work orders in a messenger synced to the CRM. For the CRM side, read what a CRM system is.
Cost and timeline
We do not publish a price list for a chatbot, because the cost depends on the channels, the systems it connects to and where the data is allowed to live. We give a timeline in days instead: a working prototype of one scenario in up to 5 days, free, on your data or mock data. You try it yourself, and the price of the full project is discussed only after that.
Questions
What does a chatbot for business do?
It answers repeated questions, collects requests and orders, shows statuses and hands the conversation to a person when needed. It works at any hour in the channel your customers or staff already use.
Can a chatbot work with our CRM?
Yes. The bot can create and update cards in the CRM and read the customer history, so the conversation does not stay in a separate silo.
Will the chatbot send our data to an outside service?
It does not have to. When data must stay in the company, the models run on your own servers, as in our self-hosted assistant case.
How long does it take to build a chatbot?
A working prototype of one scenario takes up to 5 days. A full bot with several scenarios and integrations is scoped after you have tried the prototype.
How much does a chatbot cost?
It depends on the scenarios, channels and integrations, so we scope it after the prototype rather than quoting blind. The call and the prototype are free.
Related
Talk for 30 minutes. See a prototype in up to 5 days.
A free call, then a free prototype of one process. A project only if the prototype earned it.
Talk 30 min